HELP CENTER

Once orders are placed they are final. Changes cannot be made and orders
cannot be cancelled or refunded.

What file types are accepted?
.AI (Adobe Illustrator), .PSD (Adobe Photoshop), .EPS, .PDF, JPG, .TIF

Should my fonts be outlined?
YES! We accept camera ready artwork. Breaking the fonts helps us by making sure that the fonts don't change on our side when we open up the file.

What color space should I send my files in?
All files should be sent in CMYK. Any files submitted in RGB may experience unacceptable color shifting. All files submitted in RGB are automatically converted to CMYK.
What are the bleed requirements?
All files must include a 1/8" (0.125 inch) bleed per dimension regardless if your design bleeds to the edge or not. An example of bleed setup for a 4" x 6" postcard would be 4.125" x 6.125".

What are your resolution requirements?
All rasterized (bitmap) images must be at least 300 dpi. However, 400 dpi for photo images and 1200 dpi for text and line art is highly recommended.

Should I include trim marks in my file?
Always submit your artwork at trim size + bleed. An example of bleed setup for
a 4" x 6" postcard would be 4.125" x 6.125".

Can I include front and back images in 1 file?
Each side of your artwork must be in a separate file. Do not put both front and back in the same file.